Digital Project/Account Manager

We are looking for an energetic, enthusiastic & talented Digital Project Manager who will be responsible for ensuring team members are briefed and projects are delivered on time, to expectation and on budget. You will need to have exceptional communication skills and the ability to manage client correspondence. You’ll be working closely with our Agency’s Director and Studio Manager.

You will work with a diverse range of clients and undertake a variety of different tasks and roles as required when working within a small studio.

You will:

  • Be a brilliant project manager with a passion for achieving success on the web
  • Minimum 3+ years agency background
  • Manage a variety of client projects at one time
  • Ensure all team members are briefed and projects are delivered on time, to expectation and on budget
  • Liaising with clients to gather requirements and documents
  • Proactively improving our internal processes to provide value to our clients and team
  • Establish timelines and monitor milestones
  • Schedule and prioritise tasks for the individual team members to deliver
  • Manage client relationship and expectations throughout the projects
  • Ensure project management software is an accurate reflection of the status of current projects and tasks
  • Liaise with management on project budgets and progress
  • Have outstanding verbal and written communication
  • High attention to detail
  • Ability to translate client requirements into online solutions
  • Project Management qualifications and/or suitable extensive experience

Ideally you may have some of the following:

  • Experience implementing digital platforms
  • Highly developed and effective negotiation, influencing, and people and stakeholder engagement and management skills
  • Background or interest in design
  • Technical background so you can understand the technical details
  • Knowledge of web technologies and how to best apply them
  • Experience with social media / strategy
  • Understanding of UX principles
  • Experience with the Shopify platform

Benefits:

  • An opportunity to get in at the ground level of a rapidly growing agency
  • Challenging projects for interesting, creative clients
  • Informal working environment - with a professional output
  • A comfortable and social office in Surry Hills, close to transport
  • Small team that values each other and their unique skills and attributes
  • Single Origin coffee, yummy snacks and Friday afternoon drinks
  • All staff have their birthdays off at full pay
  • Flexibility and a good work life balance

If this role sounds like you, please send a cover letter & your CV to hr@processcreative.com.au

Australian residents only. No recruitment agencies please.